2nd day of orientation

so, this is the 2nd day of my orientation. today's topic was PP10. which means Parkway Health's Perfect 10. there's 17 hours on this topic! gee~ basically the topic is about customer service. excellent customer service that is. well otherwise it wouldn't be called PP10. as the topic implies, everything has to be perfect! we covered few sub topics today. among them are 'attitude, effective communication, listening skills, and types of customers'. there's even a test for this tmrw!! damn it! did some lame activities today. lots of lame games. we played a game today where the facilitator gets someone to go in front, then the facilitator would give that person a word, eg. clown and that person has to act it out without saying a word. and we're supposed to guess. don't know what this game is called though. so mine was 'Hawaiian dance'. i was like "wut the hell??" so i did it. in front of everyone. but instead of doin' the Hawaiian dance, i did an action like I'm playin' the hula hoop. don't know why. ha ha! nervous maybe! told my parents over skype, and my mum could do the Hawaiian dance much better than me!
but i managed to get over with it did it and they guessed it right and i went back to my seat.

our facilitator gave each of us these badges 'cus she kinda start the class slightly later than it was supposed to be.

we were asked to match the expressions according to the monkey's face. see which group could finish it faster. this was kinda fun though.

tmrw is another hectic day as my facilitator told us that there will be lots of role play activities and a test. there will be a certificate awarded if we are able to pass the test.
then on Thursday there would be an assessment. overall assessment. from head to toe. individually. this is to assess whether are we presentable to the public. sigh. didn't know i had to go through all these to become a nurse.
oh well, guess I'll just have to brace up and go through all these obstacles~