wheee! it's over! no more customer service training to attend! after sitting through this training for 3 days, i kinda can't wait to start serving those patients! i mean they are our source of income anyway. so we gotta treat them well! no customers = no income = no salary = no job.
oh well, today was the assessment day. kinda reminded us of OSCE. which was our practical exams back in the college days. i had fun today though. we were being assessed individually. the assessor would act as a customer to the hospital, and they will evaluate on how we serve them. so, my assessor today was Mr. Jahan. i thought he was strict at first. but i was wrong. that reminded me again on how i should not judge a person by the looks. he was soooooo nice! nice and sweet man. too bad he's married. =( haha! nah, just joking.
okay, these are the amount of sweets that we ate!~ geez.. worried bout getting diabetes!
we had home made sandwich for lunch!!~
we even had tea break! to keep us from falling asleep~
our facilitator, Ms. Connie Wang~
say cheese!~
tmrw will be the start of a new class. nursing foundation if I'm not mistaken.
gotta go bed already! gotta be up early!! nites~
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